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Office Manager (Bloomington / Normal)

compensation: Depends on experience
employment type: full-time

Reports to: Managing Real Estate Broker

Compensation: Excellent starting salary position with bonuses available and potential investment opportunities as well as possible long term ownership opportunities. Benefits include paid vacation, Simple IRA retirement plan, and mobile phone.

General Summary: Excel Real Estate Management, Inc. is a property management company in Bloomington / Normal Illinois, specializing in residential and commercial properties. Excel Real Estate Management, Inc. is a very forward thinking company always looking for new ways to improve and progress and, therefore, has great growth potential to the new hire. Our goal is to provide excellent customer service to our tenants while maintaining profitability and communication to our property owners. Good communication and attention to detail will help contribute to the success of the new hire.

Lease properties starting with the initial phone call from a prospective tenant, conduct site tours, sign and process applications and leases, prepare units for occupancy, provide customer service to tenants while maximizing profitability for the property owner, conduct move out inspections, handle tenant correspondence through the process.
Work with managing broker to develop and implement marketing strategies via social media and other marketing channels.
Maintain property awareness and knowledge of rental aspects as well as upkeep/maintenance aspects.
Prepare units for presentation prior to arrival.
Manage the day-to-day operation of rental units.
Receive maintenance requests from tenants and implement necessary steps for necessary repairs.
Resolving customer complaints quickly.
Maintain data and review management reports as stipulated.
Conduct move in inspections and ensure units are ready for occupancy for new tenants.
Transport funds to banks as required.
Assist coworkers in office as needed and as availability allows.
Follow and maintain leasing agent continuing education and upkeep of needed license.
Specific Job Knowledge, Skills, and Ability:
Must have finance or accounting four year degree
Outstanding communication and customer service attributes
Congenial disposition
Strong administrative, computer skills
Strong interpersonal communication skills
Ability to analyze and problem solve
Display a professional image
Strong customer service orientation
Good verbal skills
Good organizational skills
Ability to work effectively with deadlines while displaying a poised professional demeanor.
Ability to provide customer service and assist tenants and prospective tenants in an effective manner.
Ability to fully follow supervisor's directions.

Must have a valid driver's license.
Must have or obtain an Illinois Real Estate Leasing Agent’s license.

Attendance: This position requires the ability to work Monday - Friday and every third Saturday as well as be on call every third week. It is critical that individuals are able to work their scheduled hours on a consistent basis.

Physical Requirement:
Must be able to see within normal parameters.
Must be able to hear within normal parameters.
Must have finger dexterity to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example using keyboard ability within normal parameters.
Must be able to reach by extending hand(s) or arm(s) in any direction.
Must be able to lift up to 30 pounds without assistance.

If this is a position you are interested in, please contact 309-532-1867.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7019553205



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